Support
Need help with Budgio Money? We are here to support setup, scanning, automations, exports, and policy questions.
FAQ
The camera does not open for receipt scan
Check iOS Settings and allow camera access for Budgio Money. You can still import from photos or files if needed.
Imported values look incorrect
Confirm totals and categories before saving. Better lighting and clear receipt edges improve scan quality.
How do I export my data?
Use the export options in settings to generate CSV or ZIP outputs and share them through the iOS share sheet.
How can I delete all data?
Remove entries in-app and email support for full deletion guidance based on your current app version.
Can I use Siri and the Home Screen widget?
Yes. Budgio Money supports Siri & Shortcuts for logging and searching expenses, plus a Quick Add Home Screen widget for faster receipt capture.
How do I track batch receipt processing?
Live Activity shows receipt batch processing progress so you can monitor scans without staying inside the app.
Which countries, languages, and currencies are supported?
Budgio Money includes receipt profiles for Auto, Global, Panama, US, Mexico, Brazil, and EU, supports English and Spanish, and supports USD, PAB, EUR, GBP, JPY, and CAD.
Can I improve extraction on difficult receipts?
Yes. Advanced OCR tuning presets and controls can improve extraction quality, and you can still review and edit values before saving.